Title: Strategic Innovation Associate, Design
Location: San Francisco
The Salesforce Ignite team is growing. Ignite is a customer-facing innovation team within Salesforce.com, the one of the world’s most innovative companies (Running #2 behind Tesla, according to Forbes. https://goo.gl/P6dH4a). We provide a unique set of creative services to our top customers, blending research, strategy, and design to help them drive innovation across every facet of user experience. Ignite does not work from traditional design or creative briefs. We do not compete for RFPs. We engage with top leaders of the world’s biggest brands to help understand their most acute business challenges and collaborate with them to re-shape their future.
We are looking for an ambitious, self-motivated UX designer to join our San Francisco Ignite team. The ideal candidate is a maker at heart and understands how to collaborate with a cross disciplinary team of researchers, designers and strategists to bring compelling stories and solutions to life. As a Strategic Innovation Associate you will be asked to challenge yourself to envision the future and then help make it so.
Do you get geeked about…
Developing deep empathy, understanding and insight into user behavior, motivations and business value
Building and designing in multiple tools and media — digital, physical, motion, foam core, hardware hacking, photography…
Collaborating with teams to build user-centered scenarios that translate stories into compelling solutions
Exploring concepts and rapidly creating sketches, wireframes, mockups and/or prototypes that help make future experiences tangible
Advocating for a simple, modern design and developing the principles that can help guide this vision to reality
Working on fast-paced projects, collaborating with a cross disciplinary team and having fun while doing it
Then we want to hear from you!
3 + years experience designing compelling interactions across a variety of media and industries, e.g mobile, web, entertainment, enterprise, IOT
Bachelor’s degree or higher
Strong interaction design background, e.g. information architecture, task flows, wireframes and understanding of latest UX patterns
Strong visual design background, e.g. color, composition, typography
Familiarity with Adobe Creative Suite, Sketch, Invision, Flinto, Marvel, etc.
Experience conducting or participating in user-centered research that generates actionable insights that can inform thoughtful design concepts
A portfolio that shows how you tell stories, think through a business challenge and tangibly solve problems
Strong understanding and demonstration of user-centered methods and best practices
Self-motivated, a good communicator, and able to balance quality deliverables with tight deadlines
An understanding of how to translate business strategy and insights into a well defined user experience
Ability to communicate your ideas to a wide variety of key stakeholders
The confidence to know what you don't know and ask for help when needed
Video design and motion experience is a plus
NOTE: We will ask for a link to your website or online portfolio during the interview process. Please be sure to update these before sharing with us. Thank you.
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for “family”) made up of our employees, customers, partners and communities, we are working to improve the state of the world.
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