Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Plans at a strategic/tactical level and manages the effective use of resources and directs assigned staff to design, develop, maintain, and implement major, highly complex system(s) and/or project(s) supporting a business and/or technology area.
Primary Job Duties & Responsibilities
Ensures alignment of business delivery to business and IT strategies and priorities. Accountable for delivery of Business Intelligence capability leveraging Business Intelligence and information delivery best practices. Contributes significantly to the development of the IT strategic business intelligence technology plans. Accountable for all aspects of the project life cycle applied to the BI technology delivery using our standard technologies including: Teradata, Cognos, Ab Initio and new technologies including Hadoop and big data technologies, advanced analytics technologies including IBM Watson, SAS, R and Python. Works closely with business users to define and refine solutions. Responsible for having broad knowledge of Business Intelligence products and tools and for developing technology strategy on products and tools to utilize within Travelers. Works with other divisional and enterprise areas on tool selection, best practices, alignment with technologies and approaches. Collaborates with Information Architect to ensure appropriate solutions are designed. Collaborates with IT team members to implement solutions and ensure on-going support and maintenance. Accountable for leadership and support and development of team members and management of consulting partners to effectively leverage resources and talent to maximize solution stability and cost effectiveness.
Education, Work Experience & Knowledge
Bachelors Degree in Technology, Computer Science, or Computer Engineering or equivalent education or 8 years experience in business intelligence delivery or related field required.
Job Specific & Technical Skills & Competencies
Technical Knowledge: Has a broad conceptual understanding of capabilities and direction of technology, coupled with an in-depth knowledge of the technology required and the needs of business environment necessary to support assigned systems and/or projects. Has a thorough understanding of staff responsibilities, abilities and development needs. Business Knowledge & Partnership: Provides direction and effectively leads by example to ensure that all services are meeting the stated business objectives on a timely basis with excellent quality, at a reasonable cost. Keeps all areas informed of developments affecting their function. Demonstrates flexibility, anticipates customer needs, and effectively communicates in a manner consistent with the audience. Educates and influences customers on the most effective use of technology, from both a short-term and long-term perspective. Problem Solving & Decision Making: Demonstrates advanced analytical and diagnostic skills dealing with issues that are often novel and not readily defined, lack known precedent or appear contradictory. Able to develop solutions by applying accepted processes or is able to create new approaches to leverage technology from abstract information. Sees the big picture, and is fully aware of technology and business directions. Has department, corporate and group objectives in focus while identifying and removing barriers. Optimizes the use of all available resources. Team Orientation: Maintains effective partnerships across the organization and is able to influence senior management, peers and subordinates through an inclusive style and recognition of their abilities and knowledge. Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interest. Leadership: Manages cross-functional objectives and/or priorities supporting an assigned business area(s). Responsibilities are assigned with considerable latitude for decision making. Results reviewed periodically according to predefined objectives. Sets level of risk taking, and gathers/synthesizes information to all appropriate levels of the organization. Planning and Project Management: Insures all planning done on the area level is supportive of the business strategic plans. Appropriately delegates while maintaining accountability; sees that projects are assigned by workload and capabilities. Completes projects accurately and on time. Critical planning is required as modifications are difficult and costly and may impair achieving of departmental and corporate objectives. Change requires reassessing and adjusting tactical and/or operational direction. Financial Awareness: Has budget responsibility for an organizational unit of 10 to 50 employees and/or a budget of between $2M and $15M. Accounts for all fiscal budgeting and expense control for area of responsibility. Demonstrates sound cost-effectiveness. Failure to achieve objectives will have a have a negative impact on the department and business area. Responsible for information of importance and whose disclosure could harm the overall financial position of the company. Human Resource Management: Maintains a work environment that stimulates the professional growth of all direct/indirect reports. Provides leadership by setting example for subordinates to follow. Effectively motivates subordinates to exert the effort necessary to attain organizational goals. Regularly assesses the effective use of staff. Responsible for the accurate and timely completion of all staff performance evaluations and development planning. Recruits and maintains effective staff members. Demonstrates a capacity to recognize, value and respect differences across a diverse work force.
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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