Senior Data Analyst

Morneau_Shepell Morneau Shepell

Senior Data Analyst

Atlanta, GA

Permanent, Full Time

The Senior Data Analyst will take on a wide variety of responsibilities that include, but are not limited to the following.

RESPONSIBILITIES:

Interpret data, analyze results using statistical techniques and provide ongoing reports

Acquire data from primary or secondary data sources and maintain databases/data systems

Identify, analyze, and interpret trends or patterns in complex data sets

Work closely with management to prioritize business and information needs

Design and Implement new reports / dashboards to meet changing business requirements

Locate and define new process improvement opportunities

QUALIFICATIONS:

Internal applicants are preferred, and require 1 year of experience with Morneau Shepell in order to be considered.

Minimum of 3-4 years of experience as a Data Analyst or Operations Analyst

Advanced Microsoft Excel skills, including experience in working with Excel Pivots, charts & graphs and advanced excel formulas;

Working knowledge of Microsoft Access, including Macros and VBA coding for automation (must be able to write complex VBA scripts, and be able to discuss examples)

Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

Adept at queries, report writing and presenting findings

Able to carry out data validation and quality control checks

Desire to adapt and make changes to improve the process; able to assess and document existing business procedures, and develop recommendations for new methods / procedures

Knowledge of and experience with reporting packages (Business Objects, etc.), databases (SQL, etc.), programming (XML, Javascript, or ETL frameworks) would be an added advantage

Avaya CMS experience helpful, but not necessary

At least one year of Call Center experience reporting Key Performance Indicators (KPI) would be an added advantage

Morneau Shepell

Morneau Shepell is a multinational company, leading the way in consulting and outsourcing by taking an integrative approach to health, benefits, retirement, and employee assistance needs. For 50 years, we have helped organizations support their financial security, well-being, and engagement of employees. From our outsourcing abilities through our call centers, to our technology platforms we deliver through SaaS, we aid companies to bring the best to their people. With our 4,000+ employees across both the United States and Canada, we work together as our company's growth in both countries continues to exceed our expectations.

As we continue to grow, we're presently engaging with exceptional candidates interested in a range of exciting career opportunities. At www.morneaushepell.com you can explore our careers page to learn more about the solutions we deliver and the great people who help us do it. Follow us on LinkedIn and Twitter (Morneau_Shepell, Shepell).

Morneau Shepell is an Equal Opportunity Employer. It is their policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.

We are thankful for your interest, but unfortunately, we can only personally connect with those selected for an interview.

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