Product Management Associate

AlarmDotCom Alarm.com

POSITION OVERVIEW

Alarm.com a rapidly expanding, entrepreneurial technology company, is seeking and ambitious, hard-working, recent college graduate with strong academic qualifications, diverse interests, and proven experiences in a dynamic team environment to become a Product Management Associate. This position will focus on creating and enhancing solutions used by our partners and internal teams. The Product Management Associate will work closely with internal teams (sales, support, marketing, software) as well as external partners. The role requires attention to detail and the ability to manage multiple simultaneous projects.

Very few small companies innovate and develop across as broad of a range of technologies as Alarm.com. This position is ideal for the candidate who seeks a small, friendly company culture where one can work closely with smart and highly productive people across a very interesting spectrum of technologies to develop outstanding consumer products.

RESPONSIBILTIES

The Product Management Associate’s primary job responsibilities will include:

Assisting in the entire product development life cycle – Writing specifications for the engineering team, testing new products and features, managing beta programs, developing product marketing materials and technical documentation and supporting existing products

Assisting with go-to market strategy and launches for new products – facilitating product release with engineering, sales, supply chain etc., educating internal and external stakeholders and developing/delivering product presentations

Conducting market research – Gathering feedback from customers and analyze product landscape

Measuring and ensuring that revenue and customer satisfaction goals are met by working closely with all areas of the company, including the engineering, support, sales, and marketing teams

Working with engineering, support, sales and high profile partners to troubleshoot and resolve escalated product issues

Recommending and championing improvements to existing product lines with collaboration from internal and external stakeholders

Acting as the product expert and liaison to internal parties as well as external dealers and partners

REQUIREMENTS

Minimum B.S. or B.A. from a competitive school with strong academic performance

Highly motivated, resourceful, self-starter with ability to deliver results

Strong quantitative, analytical, and critical thinking skills

Excellent written and oral communication skills

Ability to work on multiple projects simultaneously in a small, fast-paced environment

Passion for consumer technology and interest in developing a deep technical understanding of Alarm.com and partner products

Willingness to assist in variety of product related tasks (logistical, testing, troubleshooting, planning)

Ability to act as customer advocate in dynamic group environment while considering team’s overall priorities and goals

Strong computer skills (e.g. Excel, Word, PowerPoint)

General knowledge of business, economics and/or finance Experience in the following areas is a plus: User Interface design, web/mobile development, computer programming, computer networking, IP video recording, cellular/wireless technology, home security systems, call center operations, CRM systems

COMPANY INFORMATION

Alarm.com is the leading platform solution for the connected home and business. Millions of people depend on Alarm.com's technology to monitor and control their property from anywhere. Centered on security and remote monitoring, our platform addresses a wide range of market needs and enables application-based control for a growing variety of Internet of Things (IoT) devices. Our security, video monitoring, intelligent automation and energy management solutions are available through our network of thousands of professional service providers in North America and around the globe. Alarm.com's common stock is traded on the Nasdaq under the ticker symbol ALRM.

Alarm.com earned the Top Workplace™ award for its employee culture and the meaningful work we do every day to develop and bring to market new technology that will make millions of people safer and help them use energy more efficiently.

COMPANY BENEFITS

Alarm.com offers competitive pay and a generous benefits package starting on day one of employment including 100% paid medical for employees, a health savings account option with company contribution, waiver allowance, 401(k) with employer match, paid holidays, paid time off starting at 4 weeks and increasing with tenure and paid maternity/paternity leave. We offer a casual dress work environment, annual company retreat, gym subsidy, education assistance program, and in-suite bike racks and showers.

Alarm.com is an Equal Opportunity Employer

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