Product Engineer

Product Engineer

San Jose, CA 95131 (North Valley area) 2016-11-04 - –

Supermicro_SMCI Super Micro Computer, Inc.

This Product Engineer position will be located in San Jose, USA. This person should be able to work individually with product development team, production, sales and customers for Supermicro server and workstation product support.

Essential Duties and Responsibilities :

The Essential Duties include but not limited to following areas:

  • Work with customers to determine and build system based on their business requirements.
  • Provide support service to resolve technical issues including motherboard, server systems, PC systems, and other products.
  • Analyze and identify technical issues.
  • Coordinate with other related teams to resolve computer hardware & software problems.
  • Establish and maintain lines of communication with sales team to discuss services and technical issues.
  • Able to review and provide an optimized system configuration and solution based on customer's requirement.
  • Continually develop knowledge base of current and new products.
    • QUALIFICATIONS: :

    • Strong organizational and well-developed social skills.
    • Excellent telephone etiquette skills and online support skills.
    • Excellent knowledge of Server/Workstation products and services.
    • Work with other engineers in team environment.
    • BS or BSEE plus 2+ years of experience in computer systems and servers is required
      About the Company:

      Supermicro® (NASDAQ: SMCI) is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

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