What is Isilon?
Dell EMC Isilon scale-out NAS Storage allows customers to store, manage, protect and analyze unstructured data in a powerful platform that stays simple, no matter how large a customer’s data environment. Our storage systems are powerful yet simple to install, manage, and scale to virtually any size. And, unlike traditional enterprise storage, Isilon solutions stay simple no matter how much storage capacity is added, how much performance is required, or how business needs change in the future. We’re challenging enterprises to think differently about their storage, because when they do, they’ll recognize there’s a better, simpler way—with Isilon.
This Technical Support Engineer IV (TSE IV) position provides support for Dell EMC, Isilon Storage Division advanced scale out storage solutions. Customers represent a broad range of Enterprise, Government and Vertical markets. Support cases are opened through multiple channels and support is provided through multiple means including phone, email and online channels. As a TSE IV, you will troubleshoot the most complex issues and help customer’s access their data through our state of the art Isilon products. Our customer’s data is critical to their business and we make it a priority to ensure their systems are working properly and being utilized as efficiently as possible.
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