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Field Application Engineer

Red Bend Software

Location: Farmington Hills, Michigan

Redbend is looking for a Field Application Engineer responsible for implementing solutions and providing post-sales support. The responsibilities would include coordinating with our R&D department to provide software management, automotive security, and virtualization solutions. Primary markets are targeting the automotive, mobile, and IoT industries.

Key responsibilities:

  • Providing support and troubleshooting to customers for software integration
  • Providing support to Redbend’s sales team qualifying new opportunities
  • Manage case tracking, prioritization, and escalations to global support / R&D
  • Develop demonstrations and tools for Redbend’s products on various platforms
  • Assist in development of technical support knowledgebase by documenting issues resolutions and workarounds
  • Handle stressful situations with competing deadlines

Qualifications:

  • Knowledge of client/server development – C/C++/Java
  • At least 3 years of experience as an software engineer is must
  • Handling support cases and post-sales processes
  • Experience and knowledge of embedded software
  • Strong problem solving/debugging capabilities
  • Expertise with client/server architecture
  • A 4-year college degree or more
  • Ability/desire to travel as needed
  • Able to communicate technical topics and influence customer technical direction

Advantages:

  • Experience with QNX/Linux/Android development
  • Knowledge of automotive embedded control systems
  • Automotive/mobile industry experience
  • Experience with OMA-DM

To apply for this job please visit tinyurl.com.