Data Engineer – Marketin...

Cisco Systems, Inc.

Additional Location(s) or Information: Research Triangle Park, Austin.Texas

Job Category: Business Strategy

Level of Experience: Experienced – Non Manager

Requisition #: R1021913

Description:

What You'll Do

Cisco’s Digital Marketing organization will lead the next evolution in customer experience through promotion of Cisco products and software through digital channels (web, social, media, mobile, direct mail, point of sale, etc..). The organization creates omni-channel, personalized, real time customer experiences that engage and inform Cisco customers and accelerate the purchase process.

Who You'll Work With

The team has the unique opportunity to shape, influence, and create digital experiences that build the Cisco digital brand and accelerate Cisco business.

Who You Are

This role will be focused on enabling a data driven approach to optimization by sourcing, maintaining and ensuring the availability of data used to drive marketing insights to optimize Cisco's marketing investments.

  • Provide leadership and support for development of integrated digital marketing data foundation that will enable extensive business intelligence for digital marketing and extended user communities.
  • Focus on digital marketing-impacting transformation of source data comprised of digital marketing and other supporting data (e.g., sales-related data, customer and contact data, etc.) into an integrated business intelligence data foundation
  • Assist planning, designing, building and documenting of:

    1) Overall integrated digital marketing data foundation architecture.

    2) Detailed plan and roadmap for integration of targeted data sources into digital marketing data foundation.

    3) Data attribute definition, sourcing, transformation and integration into digital marketing data foundation.
  • Work with Digital Marketing business and IT teams to ensure that:

    1)Plans are carried out according to business objectives and vision.

    2) Data foundation project keeps to targeted deliverable dates and commitments.

    3) Data foundation is built according to usability, scalability, quality and performance standards.
  • Provide hands-on technical support for purposes of development, research and quality assurance testing.
  • Proactively communicate changes to design, schedule, issue and issue resolution to Digital Marketing business and IT teams.
  • Support project teams in integrating change management activities into their project plans.

    Our Minimum Requirements for this Role

  • Bachelor's Degree and 5+ years of relevant work experience
  • Business intelligence data architecture and system design
  • Integrating data from disparate systems into simplified data foundation architected for use in business intelligence development of analytics, dashboards, etc. by the general user community
  • Understanding and managing data attributes pertaining to contact, customer, inbound/outbound & digital marketing activities/responses, leads, opportunities, bookings
  • Building scalable data-driven business rules engines used to derive enhanced data attribution
  • Hands-on development of scripts using various programming languages including SQL
  • Understanding and experience with; structured/networked database environments (e.g., Oracle) and Big Data environments (e.g., SAP HANA, HADOOP)
  • Constructing production-ready systems
  • Providing ongoing production support and maintenance of systems once in production
  • Microsoft products (Excel, Word, PowerPoint, Access
  • Good understanding of digital marketing and systems concepts, processes and data
  • Prior experience with marketing and sales systems (e.g., SFDC, UNICA, Eloqua, etc.)
  • Working with team and extended user community to understand/capture requirements and provide solution(s).
  • Working with IT Support Teams when developing new data processes, datamarts, and using infrastructure environments
  • Agile mindset to enable creative formulation of solution
  • “Can do” / “Get it done” attitude
  • Accountability mindset taking responsibility for work and deliverables
  • Comfortable working in a fast changing environment
  • Run project end-to-end
  • Ability to synthesize, organize and simplify
  • Strong, proactive verbal communication skills
  • Good written skills for specifications and general team/end user communication
  • Good problem solving skills with ability to frame-up and present alternative solutions in an understandable manner
  • Ability to partner with team and user community
  • Self-starter
  • Manage/work on multiple tasks concurrently and prioritize task
  • Pay attention to detail
  • Commitment to performing due diligence checks to ensure quality
  • Work rapidly to meet commit dates
  • Provide deliverables according to commit dates
  • Research and resolve issues providing understandable explanations of cause and resolution
  • Ability to grasp new concepts quickly and ask questions when unsure

    Our Desired Skills Are

  • Dashboards & visualization tools (specifically, Tableau and Platfora), and underlying tool data formats
  • Statistical analysis products, specifically R, Python.
  • Cisco business knowledge

    Why Cisco

    We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.

    We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

    We Are Cisco.

    *LI-MS2

  • Job Type: Experienced

    Opportunity Category: *None

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