The Reservations Performance Reporting and Data Analytics Co-op position will provide analytical and process-driven support to Reservation Sales, Customer Care, and Social Media. The position develops, analyzes, and builds reports in order to create goals and measure performance. Implements solutions to streamline and automate reporting processes, including building and manipulating datasets, SQL programming using SAS, and utilizing data visualization and business intelligence tools. The co-op completes large and complex ad-hoc projects containing highly confidential material and moderate financial risk. Project work is summarized in written reports and presented to leaders and/or project sponsors. Additional responsibilities include participation in data collection efforts for projects that impact cross-functional departments and identifying improvements to existing processes to increase efficiency, productivity, and performance. Some travel may be required outside of the Atlanta area. Practices safety conscious behaviors in all operational processes and procedures.
The Reservations Reporting Co-op position requires that a candidate must be currently pursuing a Bachelor's degree in Computer Science, Industrial Engineering, or other relevant degree with an emphasis in Information Systems. Candidate must have at least 3 work semesters available. Candidate must possess strong technical skills, with an emphasis on Excel, SQL, creating datasets, database querying and report development tools (SAS, Tableau, Hyperion, or other relevant data extraction tools). SAS programming or similar programming skills strongly preferred. Completion or pursuit of Probability and/or Statistics courses desired. Must be a strong team player, detail oriented, and perform well under pressure. Candidate must convey professional image to all levels of associates. Strong written and verbal communication skills highly preferred. Should be proficient in MS Office applications, especially Excel, PowerPoint and Access. Must be willing to travel as required.
Delta Air Lines recognizes and values diversity. We are an equal opportunity employer.
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