Critical Environment Engineer ...

QTS is an international provider of data center, managed hosting and cloud
services. The QTS integrated 3C portfolio is unique in the marketplace and is
delivered via world-class mega data centers and industry-leading personalized
customer service. We transform ideas into products and services that help
customers add efficiency to their IT and business operations and, in turn,
deliver better service to their customers. The power of QTS’ innovation
happens when smart, creative people collaborate to break new ground, solve a
problem, or create a solution to improve lives.

The Data Center Critical Environment Engineer will be responsible to assist with
the coordination, synthesis, and integration aspects of electrical and
mechanical systems, operations, and maintenance for critical and non-critical
electrical & mechanical systems alike within the QTS portfolio. This role
requires keen planning skills along with the ability to lead through influence
and to be a proactive partner with a strong customer-service orientation.

The ideal candidate will have experience in the electrical, mechanical and
possess knowledge of large scale data centers (or similar environments
particularly Navy Nuclear Leadership roles). Although one must have both
electrical and mechanical experiences the electrical knowledge is more critical
and preferred.
These environments may include state-of-the-art electrical
distribution systems, static UPS, emergency standby generation, fire
alarm/suppression and monitoring systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES, other duties may be assigned.

  • Provide technical support to all aspects of data center operations including
    the operation, maintenance and repair of all mission critical equipment and
    systems supporting a 24×7 data center operation to achieve 100% uptime and 100%
    compliance with all customer SLAs.

  • Assist in all site construction activity and installations, in coordination
    with QTS Development Team, external construction resources, to ensure system
    design, installation and testing adhere to operational standards. Witness
    testing of all equipment during commissioning and validate sequence of
    operations and receipt of all operational documentation.

  • Supports for all local customer installations, in coordination with Sales
    Engineering, Design & Construction and Colocation Operations to coordinate
    customer move-ins and turn-ups, including deployments and power circuit

  • Supports implementation and audit local standard operating procedures in
    conjunction with our Corporate Audit teams.

  • Support various accreditation, certification and compliance initiatives as
    may be required by QTS.

  • Maintain compliance with local health & safety (i.e. OSHA) standards and
    national electrical and building codes.

  • Interfaces with vendors, QTS Engineering, QTS Development and peer
    operations organizations.

  • Ensure adherence to all standard operating procedures (SOP), method of
    procedures (MOP), and emergency response procedures (ERP) established for the
    critical environments, as well as the formal change control process.

  • Participates in the scheduling, coordination and completion all significant
    planned and emergency maintenance events for the facility and ensure these
    activities are executed in a controlled and proven method to ensure the
    reliability of the critical loads supported by these systems


  • Bachelor of Science degree in Electrical or Mechanical Engineering or
    similar HVAC or critical power certifications OR equivalent experience in lieu
    of degree (i.e. Navy Nuclear experience)
  • Five or more years of direct experience in a technical or critical
    environment field (data center, nuclear power, hospital, pharmaceutical,
  • Five or more years of direct experience with industrial or commercial field
    engineering in mission critical facilities/environments


  • Ten or more years of direct experience in a technical or critical
    environment field (data center, nuclear power, hospital, pharmaceutical,
  • Ten or more years of direct experience with industrial or commercial field
    engineering in mission critical facilities


  • Must be fluent with and possesses an excellent working knowledge of Data
    Center Critical Environment

  • Ability to develop solutions and execute plans on complex projects.
  • An ability and willingness to think outside of the box to find creative and
    innovative solutions to improve quality / reliability and continuously drive
    down operating costs.

  • Basic understanding of both mechanical and electrical equipment, systems and
    design related to data centers (Including but not limited to: uninterruptable
    power sources, diesel generators, electrical switchgear, power distribution
    units, variable frequency drives, automatic/static transfer switches, chillers
    (air-cooled and water-cooled), pumps, cooling towers, heat exchangers, CRAHs,
    air economizers.

  • Extensive knowledge of electricity and medium / low voltage electrical
    distribution systems.

  • Extensive experience with emergency backup systems (generators, UPS, battery

  • Familiarity with preventative maintenance and work order software systems.

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