Business Analyst

Business Analyst

Tampa, FL 33603 (South Seminol Heights area) 2016-11-04 - –

Location: Henderson Rd, Tampa, FL 33634

Department: OPS- Provider Communications

Reports to: Director, Customer Service

Identifies and recommends operational improvement opportunities through reporting, process and trend analysis. Develops ad-hoc reports for data analysis to support initiatives. Interacts with Management to recommend next-level operational strategies.

Essential Functions:

  • Develops ad-hoc reports to conduct data analysis and validation.
  • Researches methodologies and conducts metric reporting.
  • Analyzes trends to recommend process and/or operational improvements.
  • Prepare detail and summary level reports including written interpretation of analytic results.
  • Presents results to management, including data-driven business recommendations and alternatives.
  • Evaluates financial impact of implemented initiatives.
  • Performs other duties as assigned.

Additional Responsibilities: Candidate Education:

  • Required A High School or GED

Candidate Experience:

  • Required 2 years of experience in strong analytics, preferably healthcare

Candidate Skills:

  • Intermediate Demonstrated written communication skills
  • Intermediate Demonstrated interpersonal/verbal communication skills
  • Intermediate Ability to analyze and interpret financial data in order to coordinate the preparation of financial records
  • Intermediate Ability to work as part of a team
  • Intermediate Ability to work independently
  • Intermediate Ability to work in a fast paced environment with changing priorities
  • Intermediate Demonstrated organizational skills
  • Intermediate Other Ability to remain calm under pressure
  • Intermediate Other Ability to work overtime as required

Licenses and Certifications:

A license in one of the following is required:

Technical Skills:

  • Required Intermediate Microsoft Outlook
  • Required Intermediate Microsoft Word
  • Required Intermediate Microsoft PowerPoint
  • Required Advanced Microsoft Excel
  • Required Advanced Microsoft Access
  • Preferred Intermediate SQL Server System
  • Preferred Intermediate Sidewinder
  • Preferred Beginner Statistical Analysis Systems (SAS)
  • Preferred Intermediate Unix Operating System
  • Preferred Intermediate Other Knowledge of Crystal, Diamond, Cognos
  • Preferred Intermediate Other Knowledge of PC environment


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