Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Under limited supervision, performs expert programing, configuring, and/or analysis for impactful and visible projects. Manages the effective use of line of business resources for implementation of ongoing projects, enhancements, initiatives and/or problem resolution. Acts as subject matter expert across multiple applications, systems and technologies, leveraging technical and business knowledge to drive the planning and execution of complex initiatives. Participates in the design/ development process. Provides technical leadership on complex projects. Leads investigation and resolution efforts for critical, high impact problems and incidents. This job is a technical lead. This job does not lead others.
Primary Job Duties & Responsibilities
Responsible for data Ingestion, data quality, metadata management, ETL/ELT/ETLT development, production code management and testing/deployment strategy in BigData development (Talend/Hadoop).
Act as a lead in identification and troubleshooting processing issues impacting timely availability of data in the BigData or delivery of critical reporting within established SLAs. Provide mentoring to production support team.
Identify and recommend technical improvements in production application solutions or operational processes in support of BigData platform and information delivery assets.
Focus on the overall stability and availability of the BigData platform and the associated interfaces and transport protocols.
Research, manage and coordinate resolution of complex issues through root cause analysis as appropriate
Establish and maintain productive relationships and effective communication with technical leads of key operational sources systems providing data to BigData platform, and infrastructure support groups.
Ensure adherence to established problem / incident management, change management and other internal IT processes
Responsible for communication related to day to day issues and problem resolutions. Ensure timely and accurate escalation of issues.
Seek improvement opportunities in design, solution implementation approaches in partnership with development team to ensure the performance and health of the BigData platform.
Education, Work Experience & Knowledge
Bachelor degree preferred or equivalent work experience, minimum 5 years of work experience in related field. Typically has 7 or more years of experience.
High level of sophistication using Talend in data integration, data mapping, data quality and metadata management.
Experience with ETL tools for Big Data and Big Data technologies (Talend, HBASE, HIVE, SQOOP, MAPR, PIG, SPARK, Splunk).
Programming experience or working knowledge of Ab Initio and Data Stage tools.
Core Java programming, Oozie , MAPR and/or YARN knowledge is a plus
Experience with Agile methodologies.
Experience working with on/offshore teams.
Strong communication, collaboration skills
Job Specific & Technical Skills & Competencies
Technical Knowledge Able to expertly assess, design, develop, configurate and support applications, systems solutions, and interfaces for multiple systems to achieve business and/ or technical requirements. Demonstrates technical mastery for technologies, applications, systems, frameworks, and/or languages and has the ability to influence and/or set technical direction or defect resolution. Fully understands business applications and/or technical system environments in which the system operates. Demonstrates proficiency in business concepts. Demonstrates expert knowledge of applications/systems and concepts. Able to evaluate and leverage pre-existing services and frameworks. Leverages enterprise and industry best practices and standards. Works to ensure component interactions follow and promote design best practices. Communication Skills Ability to communicate thoughts/designs/ideas in an unambiguous manner and adjusts communication based on audience. Exhibits active and effective communication skills with team members – including active listening and effective written and verbal communication skills. Effectively contributes and communicates with the immediate team. Able to present complex technical concepts to audiences of varying size and level. Business Knowledge & Partnership Able to develop and leverage business and/or vendor partnerships, consult on business priorities, and optimize value through solution identification aligned with business objectives, goals, and future technology direction. Able to easily communicate in business terms and describe IT capabilities/concepts in ways that the business can understand. Problem Solving & Decision Making Able to expertly diagnose root causes, solve complex problems, and collaborate effectively with business and technical teams. Able to break a problem down into manageable pieces, evaluate potential risks/alternatives, and implement effective, timely solutions. Carefully evaluates alternative risks and solutions before taking action including escalating situations as appropriate. Demonstrates sound decision making and problem resolution skills. Often consulted by team members for problem resolution and guidance. Has the ability to reach sound decisions quickly. Knows where to obtain information needed to make the appropriate decisions. Optimizes the use of all available resources. Trusted technical advisor. Team Orientation Able to promote, maintain, and enhance partnerships across the organization to achieve objectives and engage stakeholders. Able to influence project stakeholders and team members. Practices objectivity and openness to others' views. Able to recognize and support team priorities. Leadership Able to set and assign technical goals and priorities for self and team members. Exhibits team leadership. Able to set team?s technical direction. Able to provide feedback and/or coaching regarding technical resources. Planning and Project Management Demonstrates ability to identify critical project tasks and establish clear priorities while keeping the overall strategy in mind. Able to manage time and competing priorities. Able to accurately estimate the tasks and resources needed to complete assigned project work. Financial Awareness Able to accurately assess the financial impact of recommended designs/solutions. Demonstrates ability to understand relevant costs associated with assigned project work.
Operates standard office equipment Requires extended periods of computer use Requires extended periods of sitting
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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